Patient Access request

If you are a parent/legal guardian, please go back to the previous page and click on New Account | Parent/Legal Guardian for Patients 0-15 years form. This form is for patients only.

We allow patients from 12 years of age to sign up for their own Patient Portal account. If you meet this requirement, please complete all steps below.

Step 1 | Patient Details:

Please select the primary Health Service you attend. This information will be used to send your request to the correct location for processing.


Step 2 | Identity Verification:

To ensure your information is protected and secure, a copy of your photo identification (which displays your full name and date of birth) is required to verify your identity. Proof of identification must be provided by e-mail by choosing the relevant Health Service link below. The photo ID will be used solely to verify identity and will not be permanently stored.

Were you able to successfully send proof of identification as described above?

Please supply the reference number found on your ID - e.g. Driver's licence, passport, proof of age card etc.

Important: Your patient portal account request will not be reviewed or approved until a valid form of photo identification has been recieved (e.g. driver's licence, passport, proof of age card, etc.).

Step 3 | Please read and sign this form:

You must read, understand, and agree to the Terms and Conditions of Use posted on the My RCH Portal and Health Hub websites, before an account can be provided. Once you have read this document, please sign the form below:

Click the statement to the right to sign this form electronically - it will turn blue when clicked.

Based on the information you provided, we will post, email or text you the details to sign up for the Patient Portal. Please allow seven business days for these requests to be processed. Should we have any questions regarding your submission, we will contact you via the telephone number or email you have submitted.